For all switches except the v-switches. See below for v switch Open cmd CD C:\*x86)\Shore*\*ver burnflash –s 192.168.1.xx this will reflash the switch with new firmware "V Switch Burnflash" The steps to perform the “burnflash” on the VMB switch, is as follows: 1. Establish SSH session to the switch 2. Log in as root and pw of ShoreTel 3. type: svccli 4. type: burnflash 5. enter 6. allow at least 1 hour to complete. 7. get new IP address from DHCP server (or use console connection) 8. Establish SSH session to the switch 9. Re-enter all necessary ip configuration parameters, including NTP, DNS, SMTP 10. Reboot the V Switch